Detailed Invoicing
At Despaña Brand Foods, transparency and clarity are at the core of our customer experience. We understand the importance of knowing exactly what you are being charged for and any credits you may receive. Our detailed invoicing system is designed to give you a comprehensive breakdown of all transactions related to your order.
What to Expect from Your Invoice
Each invoice from Despaña Brand Foods is meticulously itemized to provide you with a clear understanding of all charges, credits, and other pertinent details. Here’s what you will find on every invoice:
- Order Summary:
- A complete list of items purchased, including quantities and unit prices.
- Subtotals for each item category, giving you a quick overview of your order.
- Charges Breakdown:
- Detailed charges including item costs, applicable taxes, and delivery fees.
- Any additional service charges or special handling fees clearly indicated.
- Credits and Adjustments:
- Any promotional discounts, loyalty credits, or refunds applied to your purchase.
- Clear labeling of credit amounts and their sources, whether from a previous adjustment or an applied promotion.
- Special Notices:
- Important updates about upcoming holidays that may affect delivery schedules.
- Any temporary changes to our service areas or delivery frequency.
- Contact Information:
- Our customer support details for any inquiries or clarifications regarding your invoice.
Keeping You Informed
We make it a priority to update you about any changes that could impact your deliveries or charges. During holiday seasons or unexpected circumstances, we will clearly communicate adjustments through notes on your invoice. This way, you always have the latest information at your fingertips.
If you have any questions or need further assistance regarding your invoice, please do not hesitate to contact our customer support team. We are here to help!